Frequently Asked Questions

How long does it take for my ribbon to be printed?

We aim to print and dispatch our ribbons within 1 working day. Orders received before 2pm Monday to Friday are normally dispatched the same day.

If for any reason we cannot fulfil your order within 2 working days we will email you with an estimated date of dispatch.

How much does delivery cost?

Delivery on all our ribbons within the UK is free. Delivery to Europe costs £1.50. Delivery for the rest of the world is £2.50.

Where do you deliver ribbons to?

We now post our ribbons worldwide. Just select your correct postage area at checkout – either UK, Europe or the Rest of the World.

How much ribbon can I have printed?

Our ribbon is available in metre quantities. The maximum length of ribbon to purchase online is 10m. If you would like a larger quantity, please use out contact form to ask for a quote.

Why can I only choose one colour to print onto my ribbon?

Our ribbon printing machine uses a process of transferring films using heat to create your design, therefore we can only transfer one colour onto your ribbon.

How do I add my own logo to my ribbon?

When using the online order form, you can select to upload your own image to print onto your ribbon. As all images are printed in one colour only, simple logos work best. If you would like us to provide a monochrome jpg of your image before you order any printed ribbon, please use the contact form.

What can I use my printed ribbon for?

Printed ribbon is ideal for crafting, gift wrapping, cakes, floral bouquets, adding neck ties or sashes to teddy bears, and much more.

As well as basic ribbon printing, we offer printed hen party sashes, banners & wedding car ribbon – all available to purchase online.

We now also print Iron-on Name Labels for adding to garments and other textile items. More details on this can be found here.

How can I pay for my ribbon?

We have two methods for our customers to pay for their orders. Our online payments are processed via PayPal. Payments via PayPal can be taken using an existing PayPal account or any credit/debit card.

We also offer our customers the options of paying for orders over the phone. Input your order online and select to pay over the phone during the checkout stage. You will be given an order reference number which you can quote with your name when you phone us to pay. Payments are taken via the number 07412955632.

I live near to Chesterfield, can I buy my ribbon in store?

Yes, you can call into our shop in Chesterfield town centre to order your ribbons. You can find directions to our shop here.

I would like a different font to those available, can this be printed onto my ribbon?

We can print other fonts onto our ribbons. If you have a specific font in mind, please contact us and we will advise whether this font is available and if it is suitable for printing onto our ribbons.

Our font chart can be viewed here.

I would like more than 10m of ribbon printed, do you offer a discount for large quantities?

Yes, we offer a discount for larger quantities of printed ribbon. Please use the contact form for a quote.

What colour ribbons do you print onto?

We have a large range of ribbons to print onto. The colours available will depend on the width of the ribbon. You can view our full colour chart here.

What types of ribbon do you print onto?

Our 10mm  & 25mm ribbons are double faced polyester satin ribbon. Our 45mm & 100mm ribbons are 100% polyester ribbons.

Are your printed ribbons suitable for washing?

No, our printing is for decorative purposes only as the transferred foil would not be able to withstand washing.

Our printed Iron-on Name Labels can withstand washing up to 40°c in a domestic washing machine.

I would like to purchase your printed ribbon for my business, do you offer a discounted rate?

We do supply our printed ribbons to other businesses. If you are interested in this please contact us with your full business contact details including your name, business name, full address and phone number. You can also write to us at our address found on the contact page.

I am getting married and would like a range of ribbons to match, can this be done?

Yes, we offer a large range of products for weddings – car ribbons, chair sashes, cake ribbon, banners & ribbon for wedding stationary. Contact us with ideas for your design and your colour scheme and we will be able to advise you further.

Why do you not send an invoice or receipt with an order?

To keep our prices as low as possible and to help save the environment we do not include a printed version of your receipt in your order. We will email you a PDF copy of your receipt for your records.

I have a question not listed here, can you help me?

You can contact us here with all enquiries, either by phone or using our online contact form.